Satchell Moran – Liverpool based solicitors

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Liverpool based solicitors providing quality legal advice throughout England and beyond.

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Business Energy Mis-Selling Claims

It is estimated that around 50% of UK businesses use an energy broker to find them a competitive deal on their business energy. Unfortunately, an industry-wide problem is coming to light which shows that many companies have been mis-sold gas and electricity. Third parties are charging commissions that are not made explicitly clear from the outset, resulting in much higher energy charges. This is obviously unjust and needs investigating.

So, if you’ve used a broker in the past and believe you have been mis-sold business energy, contact our dedicated energy mis-selling team today to discuss your circumstances. With over 40 years of combined experience, we’ll delve into the details of your case and find out if you’re eligible to make a claim. We offer a timely and trustworthy service and always do what we can to get you the very best compensation possible.

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Why Might I Have a Mis-Selling Claim?

If you’ve been paying a certain amount in energy for the past few years, it can be easy to overlook those charges and aim to search for a new broker at the end of your contract. But this could leave you seriously out of pocket. If you notice that your bills have risen sharply recently or simply feel you’re paying more than you should, don’t hesitate to seek legal advice from our professional mis-selling team.

Energy brokers work on your behalf and therefore have a duty of care to find you the very best energy deals for your business. Rates should be competitive. And any additional compensation added by the broker should be made clear from the outset. Deliberately mis-selling energy in a way that benefits the broker is surprisingly common and an obvious breach of trust. So don’t just presume that prices have gone up and you’ve got to make do.

What Catches Should I Look Out For?

Of course, when you contact the broker directly to question energy price, they’ll likely to reassure you that everything is fine. The customer manager team might explain that wholesale rates have risen and reassure you that you’ve got the best deal considering the state of the market. This might put your mind at ease temporarily but by contacting Satchell Moran Solicitors, you can know for sure if you need to take further action. And we’ll help you get the maximum compensation for your business if your claim is valid.

What is an Average Claim Worth?

All claims are different, so it’s down to our professional team to work out the amount of mis-selling and the level of breach. We’ll need relevant documents to do this such as energy bills, energy contracts and surrounding correspondence. From this, we can usually work out if you’ve been mis-sold energy and if you’re entitled to compensation.

While cases and compensation amounts vary, it’s not uncommon to recover up to 20 percent of your previous energy bills back from the broker or others who benefitted from mis-selling. If we discover that you’ve used an ethical broker and there is no claim, this will be communicated to you clearly and quickly to avoid wasting your time or getting your hopes up. But typically we’ve found that a significant number of clients who seek our help do in fact have a genuine mis-selling complaint and deserve compensation.

How Can We Move Forward as a Business?

First things first, it’s essential to claim damages for mis-sold energy. Morally it’s not okay to let this go unchallenged. And economically, the recovered funds will be good for business. If there’s a disclosure issue from the broker, you can arguably trace the mis-selling back as far as possible without time limits. In reality, however, it’s only possible to pursue cases where the evidence, such as energy contracts, can be obtained and the information evaluated.

We’ll also help you to break bad contracts and move to ethical brokers at the earliest opportunity. Our recommendations and support will prevent you from being mis-sold to in the future and prevent you from being tied into paying unjust amounts of compensation.

Why Choose Satchell Moran Solicitors?

Here at Satchell Moran Solicitors, we prioritise integrity and always work in the best interests of our clients. We’ve taken on many mis-selling claims in the past and handle each case uniquely in order to get the very best compensation deal. Our expert team of lawyers fully understands common industry malpractices and we know exactly what to look for when it comes to inflated commission and broker rates that haven’t been fully disclosed. So contact us today, prepare the relevant documents and we’ll tell you if your claim will be successful. Enjoy a full claim assessment as well as potential no win, no fee benefits.