Slips, trips and falls are the most common cause of workplace injury in the UK, but a fall at work does not automatically mean you have a valid claim. To succeed, you need to show your employer breached a specific legal duty, such as failing to deal with a spillage, a damaged floor, or poor lighting, and that this breach caused your fall.
It is a common misconception that an accident happening at work is, by itself, proof of an employer’s fault. It is not. Employers are not insurers against every possible mishap, and the law does not impose strict liability for slips and trips. To bring a successful claim, you need to identify a specific failing by your employer, or by another party responsible for the premises, and show that this failing caused or materially contributed to your fall.
This means the starting point for any slip, trip or fall claim is establishing exactly what caused the incident, not simply that it happened. A fall caused by a spillage that had been left unattended for an unreasonable length of time is a very different case, legally, from a fall where there was genuinely nothing your employer could reasonably have done to prevent it.
Several overlapping duties are usually relevant to a slip, trip or fall claim.
The general duty under the Health and Safety at Work etc. Act 1974
Every employer has an overarching duty under section 2 of this Act to ensure, so far as is reasonably practicable, the health, safety and welfare of their employees. This is the foundation duty that sits behind more specific regulations.
Floors and traffic routes
Regulation 12 of the Workplace (Health, Safety and Welfare) Regulations 1992 requires floors and traffic routes to be of a construction suitable for their purpose, free from holes, slopes or slippery surfaces that could expose someone to risk, and, so far as is reasonably practicable, kept free from obstructions and from any substance likely to cause a slip, trip or fall. This is the regulation most directly relevant to spillages, damaged flooring, and poor housekeeping.
Lighting
Regulation 8 of the same regulations requires every workplace to have suitable and sufficient lighting, and specifically requires emergency lighting where a failure of normal lighting would create a risk. Poor lighting is a recognised contributing factor in many falls, particularly on stairs or in storage areas.
Risk assessment
The Management of Health and Safety at Work Regulations 1999 require every employer to carry out a suitable and sufficient risk assessment of the risks to employee health and safety, which should include identifying foreseeable slip and trip hazards specific to that workplace and putting reasonable control measures in place.
To succeed in a slip, trip or fall claim, you generally need to establish:
The “ought reasonably to have known” element is often where these claims are won or lost. A spillage that had been on the floor for two hours during a quiet period, with no system in place for regular checks, points toward fault. The same spillage, caused by another customer seconds before you slipped on it, with a reasonable inspection and cleaning system in place, is a much harder case to prove, because the employer had no realistic opportunity to identify and address the hazard before your accident.
Spillages and wet floors
Claims often turn on how long a spillage had been present, whether it was properly signed, and whether the employer had a reasonable system of regular floor checks in place, particularly in areas with a known risk such as kitchens, entrances during wet weather, or food service areas.
Trailing cables and obstructions
Cables, boxes, or equipment left in walkways are a common and often avoidable hazard. A failure to maintain clear traffic routes, particularly in busy or narrow areas, can support a claim.
Damaged or uneven flooring
Cracked paving, loose carpet tiles, or damaged steps that have not been repaired within a reasonable time after the defect became known, or should have become known through reasonable inspection, are frequently the subject of successful claims.
Poor lighting
Falls on poorly lit stairs, in storage areas, or in car parks can support a claim where the lighting fell short of what Regulation 8 requires, particularly where a defect, such as a broken light, had been reported and not fixed.
Not every claim succeeds, and it is worth being realistic about the factors that can undermine one. These include a hazard that only existed for a very short time before your accident, evidence that reasonable inspection and cleaning systems were genuinely in place and followed, and situations where the accident resulted from an unforeseeable and unusual event rather than a systemic failing. Your own conduct can also be relevant. If you were wearing unsuitable footwear against clear instructions, ignored visible warning signage, or were using your phone and not looking where you were going, this may be raised as contributory negligence, which can reduce, though not necessarily eliminate, the compensation you are awarded.
Because these claims often come down to disputed facts about what caused a fall and how long a hazard had existed, evidence gathered close to the time of the accident is particularly valuable:
If you have slipped, tripped or fallen at work, the steps you take in the immediate aftermath can make a significant difference to your claim.
At Satchell Moran Solicitors, our specialist accident at work team investigates the specific cause of your fall and gathers the evidence needed to establish whether your employer fell short of their duties. We act on a no win, no fee basis, and hold dual Lexcel accreditation, reflecting the rigour we bring to building evidence-led claims. If you have been injured in a slip, trip or fall at work, get in touch for a free, no obligation discussion about your options.
Start your claimNo. You need to show a specific failing by your employer, such as a hazard they knew or should have known about and failed to deal with, and that this failing caused your fall.
This can make a claim harder to prove, but witness evidence, CCTV footage, and photographs taken shortly afterwards can often help establish what happened even if you did not see the hazard yourself.
Yes, but your compensation may be reduced to reflect your share of responsibility, known as contributory negligence, for example if you were wearing clearly unsuitable footwear or ignored a visible warning sign.
This is one of the most important factors in these claims. If a hazard existed for a very short time and there was no reasonable opportunity for your employer to identify and deal with it, a claim is likely to be more difficult to establish.
The same basic principles usually apply, though areas accessible to the public, such as a shop floor, may also engage duties owed to visitors under the Occupiers’ Liability Act 1957, alongside your employer’s duties to you as a worker.
In most cases, you have three years from the date of the accident to bring a claim, though this can vary in certain circumstances, so it is worth seeking advice promptly if you are unsure.