Pothole with water and gravel in

Public Liability Claims for Slips, trips & falls

Been Injured in a Public Place?

If you or someone you care about has been injured in a public place due to another party’s negligence, you may be entitled to make a claim. Our experienced team offers free case assessments to help you understand whether you have grounds to proceed.

Start your no-win no-fee claim here

What is a public liability claim and what can I claim for?

A public liability claim is a legal action taken by someone who has suffered a personal injury in a public place. These claims are made against individuals, businesses, or organisations whose negligence or misconduct has caused the injury. They typically arise where a duty of care has been breached, such as in the running of a business or the upkeep of public spaces. Common examples include slips, trips, and falls in shops or public areas, as well as injuries caused by defective products. All businesses are required to have public liability insurance to protect against the financial impact of such claims. Our specialist public liability lawyers are here to offer expert advice and support, helping you pursue compensation for your injuries.

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Specialist Solicitors

Experts who are used to dealing with a wide range of slips, trips and falls claims.

Guidance & Support

Making a claim for compensation should not be stressful, we are here to help.

Helping you Recover

Compensation to support you with your recovery and any loss of earnings.

Public Liability Claims

Possible Injuries arising from public liability accidents

Our experienced Solicitors have handled hundreds of public liability cases. Public liability incidents can lead to a wide range of injuries, from minor to severe. Common examples include:

  • Fractures
  • Bruising and sprains
  • Eye injuries
  • Scarring
  • Soft tissue injuries

Because each public liability claim is unique, it’s vital to seek guidance from professionals who understand the complexities involved.

Common Causes of Slips, Trips & falls

Broken or uneven paving, flooring or surfaces are a common cause of slips, trips and falls.

This is often due to spills that are not dealt with promptly, or floors made wet through cleaning without the appropriate warning signage.

Highly polished floors, loose mats, or tiles without any slip-resistant properties.

Improperly lit stairs or walkways that may concel trip hazards.

Objects left in walkways, items not cleared away, a messy or disorganised space can cause a hazard.

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From start to finish, their team was professional, efficient, and genuinely committed to providing great service. Communication was always clear, and they went above and beyond to ensure everything ran smoothly.

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Very professional understanding

Very professional understanding and more then happy to explain the process throughout highly recommended using satchell moran

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Great service sarnie!

Great service sarnie was really helpfull and knowledgeable would definitely use again process was very quick and great result.

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Julia davis was great

Julia davis was great, she took time to keep me updated every step of the way ,even calling me to explain when i didnt understand something. Very happy with the service i recieved and would definately use again.

Charlene - Trustpilot
Great service very professional

Great service very professional and responsive. Satchell moran solicitors won my case for compensation . I am very happy with the outcome and the service they provide . Thank you for and excellent service.

Glen - Trustpilot

Why choose Satchell Moran Solicitors?

Our dedicated team handles a wide range of public liability claims. We are experienced, professional and will be at your side every step of the way.

More about us and how we help

No-win, no-fee

No upfront costs, only pay if we win.

Trusted experts

We're rated highly on Trustpilot, see why for yourself.

500+ years of experience

Leave the legal stuff to us, we will work hard for the best outcome.

Public Liability Claims

How can compensation with Satchell Moran help you?

Compensation can help cover medical expenses, lost income, and the effects of pain or stress caused by the accident. It can also provide financial support while you recover.

There is generally a three‑year time limit to bring a public liability claim, starting from the date of the accident or from when you first became aware of your injury. Certain exceptions apply—for example, if the injured person is a minor or lacks mental capacity. It’s important to seek legal guidance as early as possible.

Public Liability Claims

Slips, Trips & Falls FAQs

Property owners, businesses (shops, restaurants), or local councils responsible for maintaining the area, according to the Occupiers’ Liability Act 1957.

There is generally a three‑year time limit to bring a public liability claim, starting from the date of the accident or from when you first became aware of your injury. Certain exceptions apply—for example, if the injured person is a minor or lacks mental capacity. It’s important to seek legal guidance as early as possible.

No, Satchell Moran Solicitors will handle your claim on a no-win, no-fee basis. You pay nothing up front.

Yes, evidence is needed to strengthen your claim. This can include photographs, witness statements, medical records. Don’t worry if you’re unsure, we’ll guide you through what’s needed.

Your Public Liability team

Georgia Clements
Georgia Clements
Solicitor
Iain McCrave
Iain McCrave
Senior Litigation Executive
Shannon Robinson
Shannon Robinson
Litigation Executive
Callum Wilkinson
Callum Wilkinson
Solicitor
Ellie Wilkinson
Ellie Wilkinson
Trainee Solicitor
Macy O’Hare
Macy O’Hare
Trainee Solicitor
Shaunna Boylen
Shaunna Boylen
Trainee Solicitor
Olivia Tsai
Olivia Tsai
Solicitor
Molly Williams
Molly Williams
Legal Assistant
Katie Hill
Katie Hill
Litigation Executive
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Public Liability Claims