Every care home has a legal and moral responsibility to provide appropriate care for all residents’ physical, emotional, and medical needs. Care home negligence occurs when a care home or staff member fails to provide an acceptable level of care for their residents, leading to serious issues such as accidents, misdiagnoses, neglect or abuse.
If you, or a loved one, is suffering due to care home negligence, you may be entitled to compensation. To do so successfully, you will need to be able to prove that the standard of care was below the minimum professional standard and that the care received was negligent. If you’re unsure if you should claim for care home negligence, a member of our expert care home negligence team will be able to help.
Start Your Claim TodaySubstandard Treatment
This causes unnecessary harm and distress to residents.
Serious Incidents
Such as falls, accidents, neglect, or abuse are not acceptable.
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Help to secure compensation, justice and better conditions for all.
It is not only compensation that families want, they also want the home to be held accountable and for improvements to be made so that no other resident has to suffer.
When deciding to pursue care home negligence compensation, our dedicated team focuses on securing damages for the resident and holding the institution accountable. The amount of compensation reflects the severity of the injury, the duration of the suffering, and any long-term health consequences caused by the negligence.
We handle the complex medical and legal work required to successfully sue a care home for negligence, ensuring the process is as straightforward as possible for you and your family.
Also known as pressure ulcers or bedsores, these are often the result of long-term immobility and inadequate care, leading to infection, pain, and serious health complications.
This includes administering the wrong medication, poor record keeping, failing to give accurate instructions, or misdiagnosis, which can lead to serious and life-threatening conditions.
Not providing residents with sufficient access to food and water is a serious breach of care and can severely impact health.
Preventable accidents caused due to poorly maintained facilities, inadequate supervision, or unsafe environments.
Neglecting a resident’s personal hygiene and/or allowing them to live in unsanitary conditions.
This covers any physical or mental abuse , including being restrained, hit or slapped, sexual abuse, bullying or ridicule , and neglect.
Our dedicated team handles a wide range of care home negligence claims. We are experienced, professional and will treat your case with the rigour and sensitivity it requires.
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If you think you have a claim, we can get the ball rolling if you would like to get in touch with us. Please use the details below or you can fill in the contact form and someone at Satchell Moran will get back to you.
Compensation can help cover medical expenses, lost income, and the effects of pain or stress caused by the negligence. It can also provide financial support while you recover.
A claim must be made within three years from the date of the negligence act or the date the claimant became aware of the negligence. There are some exceptions to this outlined in the FAQ section below.
Yes, normally a claim must be made within three years from the date of the negligence act or the date the claimant became aware of the negligence.
Yes, there are exceptions:
Under 18: If the claimant was under 18 when the negligence occurred, the time limit is automatically extended.
Lack of Mental Capacity: If the claimant lacks the mental capacity to pursue a claim on their own, there is no time limit, meaning another person can pursue the claim on their behalf.
Death of Claimant: If a claim is made on behalf of someone who has died, the three-year limit is counted from either the date of death or the date negligence was identified as a cause.
While we cannot provide an exact figure without assessing the case, compensation reflects the severity of the injury, the duration of suffering, financial losses (e.g., medical costs), and the overall impact on the resident’s quality of life.
To start, you will need to be able to prove that the standard of care was below the minimum professional standard. Contact our expert team for a confidential assessment, and we will guide you on gathering evidence and making an informed decision.