Housing disrepair occurs when a rented property falls below the standard required by the Landlord and Tenant Act 1985 or related UK housing legislation. Under Section 11 of the Landlord and Tenant Act (1985), as amended by the Fitness for Human Habitation Act, both social housing (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair.
Issues such as damp, mould, leaks and faulty heating can pose serious health and safety risks. You have the right to live in your property without suffering due to disrepair.
If you’ve reported issues to your landlord for six months or more, have allowed them access to the property, and have no significant rent arrears, you may be entitled to make a claim.
Contact our expert HDR solicitors today to start your housing disrepair claim on a No Win, No Fee basis. We can also help with housing repair breach claims.
Contact Our ExpertsThis includes repairs such as gutters, drains, and external pipes. Ensuring the home is free from hazardous damp and mould.
Leaks can lead to hazardous mould if not dealt with and can also damage your belongings.
You have a right to a safe and habitable home. Broken or damaged doors, locks and windows can be a security risk to tenants.
This includes including addressing issues like no heating, gas and external pipes, tripping electrics, or general electrical wiring issues.
This includes including addressing cracking or loose plaster and paintwork.
Pest and vermin infestations are a health hazard and can lead to diseases as well as contamination of your food and other belongings.
1. Document the Disrepair
Take dated photos or videos showing the damage and its impact. Keep records of communications with your landlord.
2. Notify Your Landlord
Write to inform your landlord of the issues and allow time for repairs; a recorded history of your communication is vital for building your case.
3. Consult Housing Disrepair Solicitors
Contact our housing disrepair team at Satchell Moran Solicitors for expert advice on social property disputes. Our experts will review the strength of your claim and guide you through the housing disrepair protocol.
4. Independent Inspection
A qualified surveyor can inspect the property to confirm the extent of disrepair and its effect on your living conditions.
5. Pre-Action Protocol
Before starting court action, we follow the Pre-Action Protocol for Housing Disrepair Claims to give your council landlord a formal chance to respond.
6. Negotiation or Legal Action
Our housing disrepair lawyers aim to settle most cases through negotiation. If your landlord refuses to cooperate, your dedicated team will take legal steps to enforce repairs and recover compensation.
7. Receive Compensation and Repairs
Successful HDR claims can result in a court order requiring the landlord to make repairs, as well as compensation for inconvenience, damage, or distress.
Client Specific Needs
We will ensure your specific needs are considered and adapt our services to ensure you feel comfortable and supported throughout your claim. We understand how housing disrepair can affect every aspect of your life, from your physical to your mental health, which is why we work closely with you to provide a clear and effective plan of action.
Our aim is always to secure repairs and compensation for the suffering caused.
If you believe your landlord has failed to maintain your home properly, get support from Satchell Moran’s housing disrepair solicitors. Your dedicated team will help you secure the compensation and repairs you deserve.
At Satchell Moran, we’ve built a reputation as trusted housing disrepair solicitors in Liverpool and across the UK. Our clients choose us because we offer:
We also handle related areas, such as tenancy disputes and personal injury claims, if your disrepair has caused injury or illness.
When you make a housing disrepair claim against your landlord, you can pursue two possible outcomes, and in many cases, both can be achieved within the same claim.
You may receive compensation through negotiation or a court order for the inconvenience of living in poor conditions.
Additional damages may be awarded for Pain, Suffering, and Loss of Amenity (PSLA) if you became ill or your belongings were damaged by issues such as mould, leaks, or heating faults. You can also claim if parts of your home were unusable, for example, due to faulty wiring or broken appliances.
The amount from your housing disrepair compensation claim depends on the severity and duration of the disrepair.
If a landlord fails to carry out repairs within a reasonable timeframe, the court can require them to do so by issuing either a Court Order for Specific Performance or a Mandatory Injunction.
In effect, both types of orders legally compel the landlord to complete the necessary repairs. Non-compliance with the order could potentially lead to fines or imprisonment for your landlord.
In some cases, the court may also allow tenants to arrange the repairs themselves and recover the cost by deducting it from future rent payments.
Start Your Claim TodayOur dedicated team handles a wide range of housing disrepair claims. We are experienced, professional and will be by your side every step of the way.
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Our housing disrepair solicitors will assess your situation, review evidence and advise whether your case meets the housing disrepair claims criteria.
Get in touch today to receive expert guidance, understand your legal options and begin your claim with confidence.
Housing disrepair compensation depends on the extent of the damage, the effect on your health, and how long you’ve lived with the problem.
Once we understand your case, we will be in a better position to give you an estimate of potential reimbursement. Get in touch with our experts today to find out more about what you could be owed.
Housing disrepair claims can take several weeks or even months to resolve, depending on factors such as landlord cooperation and whether court proceedings are needed.
You can rest assured that there will be no delays on our part, as we will do everything we can to get your landlord to take prompt action.
Generally, there is no time limit for cases of ongoing housing disrepair, though you should seek legal advice as soon as possible.
You can claim for any level of housing disrepair that has affected your wellbeing, comfort or use of the property, whether it’s minor damp issues or serious structural damage.
Our expert solicitors will assess the extent of your housing disrepair and gather evidence to support your claim.
Under UK housing law, social housing and private landlords are responsible for maintaining the structure, exterior and essential installations of a property.
Landlords must act within a reasonable time after being notified of the issue. Ignoring repair requests can be grounds for a housing disrepair claim.
If you are unsure whether you are eligible for a housing repair claim, please contact us today for expert legal advice.
We would advise keeping inspection reports, photographs, medical records and any correspondence with your landlord as these documents can help strengthen your housing disrepair case.
Landlords must be given notice before any court proceedings; however, tenants should speak to a lawyer before any formal notice is sent, so the wording, evidence and timing are handled correctly under the Housing Conditions Pre‑Action Protocol.
Your dedicated housing disrepair lawyer can then send the formal notice on your behalf.
It’s illegal for landlords to evict tenants in retaliation for making a legitimate housing disrepair claim. Our experienced solicitors can protect your rights if you face harassment.
Housing disrepair disputes are usually made while tenants are still living in the property, allowing them to pursue both essential repairs and compensation at the same time.
Satchell Moran handles No Win, No Fee housing disrepair claims, so there are no upfront costs.
There is no need to be concerned as it’s your landlord’s legal responsibility to act in your best interests. You have the right to live in your property without suffering due to disrepair.
Under Section 11 of the Landlord and Tenant Act (1985), both social (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair.
Yes! You should continue to pay your rent in full, even if you are making a housing disrepair claim.
If you withhold rent, you may be in breach of your tenancy agreement, which could allow your landlord to counterclaim, seek eviction and potentially damage your credit record.